Remote consultation is typically by phone and is generally for recommendations on which HDTVs to consider for your home, wiring tips, and explain common terms. Remote Consultation is typically appropriate for either customers not located in the San Diego CA area, or simply do not need or want on-site consultation at their home. This is ideal if you're familiar with HDTVs, computers, or home theater, and just need some input or assistance on a key question or issue. If you like to “do-it-yourself”, this may be a good option for you. Perhaps you simply want to ensure that when the analog TV signals are turned off in February 2009, that you won't be impacted. We can discuss the digital TV transition and your options, including government coupons for digital converters if you plan to keep and use or existing analog TV.